Privacy Policy
PRIVACY POLICY
All terms used, but not defined, herein shall have the meanings set forth in the Terms of Use. In consideration of the promises, rights and obligations set forth below, the parties hereby agree to the terms and conditions of work as follows:
CONFIDENTIAL INFORMATION
In connection with your inquiry, registration, online booking, or use of our Website, client portal or products and services, you may be asked to provide personal data or information, including but not limited to your name, email address, phone number, street address, billing information, birthday, preferences, interests, assignments, or any other personally identifying information ("Confidential Information"). You also may choose to send us personal information in an email or chat message containing inquiries about the Website, products and services or you may also provide comments, photos, images, videos, logo, copies, or other submissions when using or participating in our products, or services ("Other Information"). We use this Information in order to help us respond to your inquiry. We also collect additional information in order to facilitate your technical support requests, such as information about the technical support issue you are seeking to fix, the time, and the date.
By providing us with Confidential Information or Other Information, you grant us permission to use and store such information. We will use commercially reasonable efforts to maintain the confidentiality and security of your Confidential Information in accordance with our privacy policy, which can be found on our www.somethingsweetbysarah.com. If you believe that any of your Confidential Information is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any Confidential Information that is found to be incorrect.
USE OF CONFIDENTIAL INFORMATION
We request and require various personal data and/or Confidential Information to understand your needs and to provide you with better services. In addition, we may use such data and Confidential Information for internal record-keeping, to improve our products and services, to periodically send promotions about our products and services, or other special offers from which you may unsubscribe at any time, for aggregate, non-identifiable data for research purposes, to customize the respective products and services that you purchase or use according to your interests, and/or for support or communication related to products and services.
We will not sell or rent your Confidential Information to anyone. We will not collect personal information indiscriminately. We will limit the amount and type of information we collect to that necessary to fulfill the purposes we have identified to you, or as otherwise permitted or required by law. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
DATA STORAGE
All data and Confidential Information are managed and stored through a data management system. Access is limited to those managing information for delivering emails and other correspondence. We, including our team, staff, and affiliates, and data management system managers may have access to your Confidential Information.
SECURITY
We implement reasonable security measures to protect Confidential Information from loss, misuse, and alteration. However, we cannot guarantee absolute security due to the nature of the Internet. By submitting Confidential Information or using our website, you acknowledge and accept the inherent risks involved.
DISCLOSURE OF CONFIDENTIAL INFORMATION.
We will hold all Confidential Information in confidence and will not disclose it to third parties, except that we may disclose Confidential Information and personally identifiable information:
(1) pursuant to the provisions in our Terms;
(2) if we are required to do so by law;
(3) in the good-faith belief that such action is necessary to conform to the law;
(4) to comply with any legal process served on us, our partners, sponsors, or investors;
(5) to protect and defend our rights or our property or those of our users or purchasers; and/or (6) to act as immediately necessary in order to protect the personal safety of our users, purchasers, or the public.
We will not sell, distribute, or lease your Confidential Information to third parties unless we have your explicit permission or are required by law to do so.
VIEWING BY OTHERS
Please note that whenever you make your Confidential Information or other information available for viewing by others, such as through our products, services, Website, or social media, the Confidential Information or other information that you share can also be seen, collected, and used by others. Therefore, we cannot be responsible for any unauthorized use by others of such Confidential Information or other information that you voluntarily share online or in any other manner.
COOKIES
We may use the standard "cookies" feature of major web browsers. We do not set any Confidential Information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. You may choose to disable cookies through your own web browser settings. However, disabling this function may diminish your experience on the website and some features of our Products and Services may not work as intended. We have no access to or control over any information collected by other individuals, companies, or entities whose website or materials may be linked to our Products and Services.
GDPR Compliance
We are committed to ensuring that your information is secure and processed in accordance with the General Data Protection Regulation (GDPR). If you are located in the European Union, you have certain rights regarding your personal data:
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Right to Access: You have the right to request a copy of the personal data we hold about you.
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Right to Rectification: You have the right to request correction of any personal data that is inaccurate or incomplete.
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Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
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Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
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Right to Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.
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Right to Object: You have the right to object to the processing of your personal data under certain conditions.
To exercise any of these rights, please contact our Privacy Officer.
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) Compliance
Residents of California have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
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Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
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Right to Delete: You have the right to request that we delete any personal information about you that we have collected, subject to certain exceptions.
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Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
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Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact our Privacy Officer.
PIPEDA Compliance
For individuals in Canada, we process your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the following rights:
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Right to Access: You have the right to request access to your personal data and to know how it is being used and disclosed.
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Right to Correction: You have the right to request correction of any personal data that is inaccurate or incomplete.
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Consent: We will obtain your consent to collect, use, or disclose personal data, except where required or permitted by law.
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Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal data at any time.
To exercise any of these rights, please contact our Privacy Officer.
PRIVACY OFFICER
If you have any concerns about your Confidential Information or wish to obtain a copy of the Confidential Information you have provided to us, please contact our Privacy Officer in writing at somethingsweetbysarah@gmail.com